Customer satisfaction ServicesCustomer satisfaction Service Area Manager * --- Sales staff * --- Input date * Customer number * Gender * Mr Mrs Last name * Email * Company * Address * Postcode * City * Country selection * --- Type of customer * Existing customer New customer How did you hear about AMADA? Internet Recommendation Exhibition visit Advertising Other Comment Why did you choose a AMADA machine? Properties Service Image Price Satisfaction with used AMADA machine/s Reference date Support by AMADA Comment How do you assess our sales process? (1 = Very satisfied 6 = Not satisfied) Sales 1 2 3 4 5 6 Machine Demonstration 1 2 3 4 5 6 Time study 1 2 3 4 5 6 Ordering process 1 2 3 4 5 6 Comment How do you assess our order processing? (1 = Very satisfied 6 = Not satisfied) Installation planning 1 2 3 4 5 6 Delivery 1 2 3 4 5 6 Installation 1 2 3 4 5 6 Instruction 1 2 3 4 5 6 Comment Do you plan further investments? Automation Bending Technology Laser Technology Grinding Technology Software Press Technology Welding technology Punching Technology Shearing Technology Measuring technology Training Bending Tools Punching Tools Comment